We’re here for you — no matter what kind of emergency.
Unexpected events can happen any time. Whether you’re in a crash, having a medical emergency, need assistance at home, or need help during severe weather, an OnStar Emergency Advisor
- Caught in a storm or natural disaster? With Crisis Assist
* , Advisors can help and help you locate shelter and resources and assist with directions when needed. - Stranded, out of gas, or have a flat tire? With Roadside Assistance,
we’ll help coordinate assistance to your location and help you get back on the road in no time.* - Involved in a crash? Automatic Crash Response
alerts us with your location and critical crash details so we can contact the appropriate 911 center to request help be sent to you, even if you can’t ask for it.*
We’re the first and only non-911 company to be Tri-ACE certified by the International Academies of Emergency Dispatch®. No matter where you are or when you need us, our specially trained Emergency Advisors can contact 911 to request assistance be sent to your location and can provide emergency medical, fire and police support until help arrives on the scene. You are never alone and always have a human connection in your time of need when you have OnStar.
Life is unpredictable. It’s why we built the Safety & Security Plan.
Life can send us curveballs in all forms. We’re here for you. Lost? We’ve got you. Fender bender? We’ve got you. Flat tire? We’re on it. The OnStar Safety & Security Plan
Safety & Security Plan highlights
Automatic Crash Response
If you’re in a crash, we’re with you. Even if you can’t ask for help, we’ll request help for you.
Roadside Assistance
Whether you’re out of gas, your tire’s flat or your battery is dead, we’ll get you a tow or whatever help you need to get back up and running.
OnStar Guardian® app
You’ll have our safety services with you on your phone — wherever you are. Plus, add up to seven family members
Where’s the nearest hospital?
Wayne and Michele Barnekow were on the road from Wisconsin to Florida when Wayne had a life-threatening allergic reaction. Michele pushed the red Emergency button.